• Company Overview
• Leadership Team
• Mission & Vision
• Why Choose WiJiT?
• Why Choose Deltek?
• FAQ
  • Consulting Services FAQ
  • Hosting FAQ
• Contact Us

FAQ
(Frequently Asked Questions)

Consulting Services FAQ

Describe your consulting skill set?

• Implementation Consultants focus solely on implementing Deltek solutions.  All have financial backgrounds with government contracting experience and many are CPAs.
• Government Contracting Consultants focus on the financial aspect of managing the growth and evolution of government contracting organizations. Developing Indirect Rate Allocations, providing support for Proposal Development and interfacing with DCAA.

Hosting FAQ

How would you describe your hosting center environment?

WiJiT partners with Technology & Business Solutions, LLC (TBS) to provide Enterprise Class hosting.  TBS is a recognized Deltek partner providing hosting for all of the Deltek products.  See why so many Deltek clients utilize TBS - www.tbs-llc.com.

How are customer systems backed up?

TBS employs a live off-site backup system.  Customer data is encrypted and backed up to an off-site alternate hosting center in a different geographic region.  The data remains there in its encrypted format on a live file system until needed for restores.  Data is not transferred to tape or other off-line media during the process. Backed up data is periodically tested for validity.

How is network security handled in your hosting center?

TBS has deployed a Cisco Powered network.  The network security is handled by a multi-layered security environment that includes Cisco's PIX firewall, Intrusion detection, and content acceleration.

When are the applications available?

Applications are available for use by customers 24 hours a day, 7 days a week with the exception of scheduled maintenance hours as defined in the WiJiT Service Level Agreement.

How are system updates and upgrades handled?

System updates and upgrades are performed by TBS support staff.  Notifications of upgrades and maintenance are provided via e-mail and RSS feed.

Who owns the data residing in the systems?

All customer data remains the sole property of the customer.  At the customers' request the data can be exported and transferred to them at any time.

Also see:
Services & Solutions  :  Contact Us